Tenants FAQ

We've made a lot of useful answers to the most common questions:

Q:

​Do you require an application fee?

A:

Yes. Each adult over the age of 18 years old who intends to live in the rental property must complete and submit a rental application. The cost for processing the application is $40 per adult.

Q:

What are the criteria used for approving an application?

A:

When you submit a rental application you are allowing us to perform a background search. We are attempting to determine the likelihood of your paying the rent on time, and whether you will take proper care of the property and fulfill your lease obligations. The three main factors we consider are your credit report, landlord/mortgage history, and your employment and income verification  While your credit does not have to be spotless, it is important that you do not show a pattern of paying your bills late or not at all. For more detailed information on our rental qualification requirements, please refer to our Pet and Rental Qualification Guidelines form.

Q:

How can I know what are my obligation as a tenant?

A:

To better understand your obligations you should read carefully the handbook and the contract. Here are some of your obligations:

  • Paying the rent.

  • Paying the cost of any utilities that the lease requires you to pay.

  • Using your apartment only as a private residence for yourself and the members of your household who are named in the lease.

  • Not subleasing or transferring use of your apartment to someone else.`

  • Not providing accommodations to boarders or lodgers.

  • Keeping your apartment clean, safe, and sanitary.

  • Properly storing and disposing of all garbage and other waste.

  • Allowing the Landlord/Property management  access to your apartment for inspection or routine maintenance after you have received 48 hours notice.

  • Allowing the Landlord/Property management access to your apartment if you requested a repair, after reasonable notice to you.

  • Allowing your landlord access to your apartment on an emergency basis.

  • Following rules and policies established by the community that are reasonable.

  • Paying reasonable charges for the repair of damages to your apartment or the building that were caused by you, your guests, or members of your household.

Q:

Do you require a security deposit?

A:

Yes. We require a written lease agreement on each of the properties that we manage. Our normal lease period is for a minimum of 12 months

Q:

Do you require a lease?

A:

Yes. We require a written lease agreement on each of the properties that we manage. Our normal lease period is for a minimum of 12 months.

Q:

How is a lease terminated?

A:

At the end of the lease, or beyond, you may terminate the lease by giving Caravel Real Estate Management a thirty-day written notice prior to moving.

Q:

What if I need to move before the lease expires?

A:

You should notify us in writing of your intent to move immediately. We will make every effort to mitigate our potential loss by trying to rent the home as soon as possible. You will be held responsible for paying the rent through the end of your lease term or until the home is rented (whichever occurs first), plus you will be held responsible for any necessary repair costs, and leasing fees incurred by the property owner.

Q:

Can I sub-lease the property?

A:

No. The lease agreement clearly states that the resident shall not sublet any portion of the property or assign the agreement without written consent from Caravel Real Estate Management

Q:

Can the landlord force me to move during my lease?

A:

No. The landlord cannot evict you from the home unless you breach the lease agreement that you sign. Even if the owner needs to move back in to the property, or sell the property to a buyer, your lease will be honored through the expiration date.

Q:

Can I get a pet after I move into the property?

A:

Depends on the property; some properties pets are by approval only; if approved you will be required to pay a $250 refundable pet deposit with us. For more information, please refer to your rental agreement or contact your property manager.

Q:

Can I install cable or satellite TV at the property?

A:

Generally yes. However, you must first obtain written permission from Caravel Real Estate Management and it must be in accordance of all HOA and CC&R's rules for your specific development. At some properties you may be prohibited from installing a satellite dish in any location where the dish is visible from the ground or from any other unit in the complex. Any cost of installation (or damaged caused by the installation) will be an expense of the resident. Satellite dishes may not be installed on the roof.

Q:

Can I paint or modify something in my rental property?

A:

No. Unless you receive written permission from Caravel Real Estate Management  prior to making a change, you may not alter the property in any way. If you desire to alter the property you should submit your request in writing, and wait until you receive written consent before making alterations.

Q:

Can I get a pet after I move into the property?

A:

Depends on the property; some properties pets are by approval only; if approved you will be required to pay a $250 refundable pet deposit with us. For more information, please refer to your rental agreement or contact your property manager.

Q:

What is considered an emergency?

A:

Examples of emergencies are active water leaks, flooding, sewer backups, sparks from appliances, gas odors, fire, etc.